Application Analyst II - Ambulatory in Menomonee Falls, WI at Engage Partners, Inc.

Date Posted: 8/7/2020

Job Snapshot

Job Description

Duties:
- This position, with minimal supervision, uses defined methodologies in a team environment to perform system life cycle tasks for assigned systems or applications. These tasks include planning, system analysis, design, application building, integration, testing, maintenance, support and the completion of assigned project work. May lead small projects or initiatives. Other duties as assigned.
- Completes installation, configuration, testing, maintenance, monitoring, and troubleshooting of applications on supported platforms.
- Proactively identifies and resolves basic and more complex problems.
- Coordinates across teams for support, maintenance, and project related activities.
- Utilizes Client’s incident and change management processes within service level agreements.
- Prepares required system documentation to aid in troubleshooting, disaster recovery practices, core initiatives, and cross-training.
- Develops, maintains and nurtures relationships with key customers.
- Participates in the on-call process and routes or escalates tickets appropriately.
- Identifies opportunities for improvement in areas of responsibility.
- Utilizes Project Management Methodologies and tools as required.
Skills:
Minimum of two years of related work experience with implementation and/or support of an electronic health record application is required.
• Analytical and problem solving skills
• Ability to manage multiple tasks
• Willingness to learn and improve
• Highly motivated and ability to operate under limited supervision
• Ability to prioritize and execute in high-pressure situations
• Ability to communicate clearly and effectively, both written and verbal
Certifications preferred:
Healthy Planet, Cogito, Care Everywhere, MyChart
Education:
Knowledge of computing principles normally acquired through a bachelor’s degree or related work experience. Epic Certification required. RN License preferred OR Prior Clinician experience Certifications preferred: Healthy Planet, Cogito, Care Everywhere, MyChart Or Healthy Planet exposure and Ambulatory Cert.
Required Skills:
EPIC CERTIFIED

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