Manage and oversee the DME, Cold Therapy, and future potential service lines at practice locations. 50% of this role will be administrative in nature and require travel to a location for training and education as needed. This position will report to the Manager of Clinical Operations at the applicable practice and be provided with structure and guidance by the Senior Manager, Service Lines. DME Manager role will include management of inventory, stocking, delivery management, product education and processes related to successful implementation, management and oversight of all DME related distribution at practice offices. This position will require organization, communication, management and reporting skills to achieve success. The manager will be expected to have a growth oriented mind set.

Responsibilities:
• Oversees the management and tracking of all DME Products- includes on-site training at all locations as necessary
• Provides education and training to DME/Service Lines staff (ex. DME coordinators, MAs)
• Ensures competency in DME/Service Line related dispensing and tracking
• Oversees Tracking system and manages inventory at all locations using the materials management program.
• Places and receives all DME orders and special orders
• Ensure purchase order reconciliation (addressing order issues)
• Conducts and/or manages quarterly cycle counts and end of year full inventory counts.
• Performs and manages functional brace measurements and fittings as prescribed by the physicians or mid-level staff.
• Provides patient education on application, use, care, and expected outcome for DMEs
• Works along with the practice coordinators for all pre-authorization requirements, ensure staff education on PA requirements at all locations
• Ensures completion of appropriate documentation for billing, following all necessary compliance and regulatory processes including custom measurements, Advanced Beneficiary Notices at all practices.
• Communicates with revenue cycle on any questions regarding procedures or diagnosis codes.
• Educates clinical staff regarding the proper measuring and fitting of braces, including product knowledge at all offices.
• Ensures providers are informed on DME ordering workflow
• Ensure Front desk is educated on Check out workflow process
• Responsible for education on new practice based on their job role
• Responsible for ensuring practice competencies across all job titles.
• Works with Providers on successful implementation of new supplies into the practice.
• Acts as a backup to the Materials Management Clerk.
• Performs other appropriate job duties as assigned by the senior manager.
• Seeks to contribute to a collaborative work environment with others in same position to move the Service Line program forward.
• Provides reporting to supervisor as outlined
• Attends scheduled DME meetings as required
• Ensures ongoing DME program maintenance during PTO

We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as 'protected characteristics').