IT Support Tech

FTE IT Support Tech
Location: Plainfield, IN (onsite)
Department: Operations
Exempt
Reports to: IT Administrator

End user management including but not limited to:

• Support IT Admin with office tasks including mobile phone management, PC setups, building access, networking, cabling, end user support.
• Provide help desk support for five corporate locations.
• Assist users with technical issues via phone, email or in person.

Hardware Organization/Management including but not limited to:

• Organize IT supply inventory, assist in installing new IT equipment including PCs, printers, phone systems

• Install, configure and maintain computer hardware as required.
• Provide daily hardware support to end users.

Software/Data Management including but not limited to:

• Assist with cleaning up server environments and monitor performance.
• Install new software/licensing as required.
• Assist with software upgrades and management.

Skills Required:

• Experience with problem solving and troubleshooting.
• Strong knowledge of computer hardware and software.
• Understand network protocols, hardware and technologies.
• Experience with Office 365.
• Analytical thinking skills.

Job Requirements:

• Ability to offer physical office support during all business operating hours.
• Ability to travel to Ohio, Tennessee, Arkansas and Dallas as required.

Qualifications:

• 1-2 Years experience is required.

Job Type: Full-time
Pay: $24 per hour, overtime available ($50,000/yearly)

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday (Occasional Weekend Support As Needed)

Please send resumes to